What we do

With Guy Brown managing your IT infrastructure and services, your company can remain focused on its main functions while freeing up IT staff time to innovate and affect business transformation. We provide end-to-end leadership on the latest technologies and solutions, from up-front needs analysis and solution assessment to design, engineering, implementation, and operational support.  Fast and trusted services, reliable uptime, telecommunications solutions, and a single point of accountability are some of the advantages that Guy Brown can provide to you.

Connectivity

• Networking – Design, build, and manage your network including 24x7 monitoring, problem detection, upgrade management, and incident resolution to ensure your business operations are as smooth and efficient as they need to be.
  
• Wireless – Wi-Fi infrastructure is very dynamic and frequent upgrades are essential. Guy Brown ensures upgrades are done smoothly, correctly, and at the right time while also providing layered security and 24x7 technical support.
  
• Collaboration Solutions – Improve your User Experience by leveraging a full suite of collaboration tools including VoIP, messaging, document share, video conferencing and more. We work with you to determine the best path forward, lead the deployment, and manage your collaboration ecosystem.

Computing

• Virtualization – Design, deploy and manage a broad range of Virtual services including Virtual desktop integration (VDI), custom datacenter, operating system, server storage, and virtual hosting of your network to achieve benefits such as rapid deployment, high availability, load-balancing, and security.
• Storage – Enterprise-wide solutions to manage your expanding data while reducing costs, reducing on-site hardware, maintaining security to protect your data, and scaling storage to match your dynamic needs.
• Backup & Recovery – Remote backup and multi-layered disaster recovery services to ensure business continuity when the inevitable system crash occurs.

Cloud

• ​Microsoft 365 – Problem-solving and results-based solutions to help your dedicated applications and systems work cleanly with Microsoft 365 to achieve your ROI and productivity goals.
• Azure and Amazon Web Services (AWS) – Assessment, planning and implementation of a Cloud solution that fits your business the best –Microsoft Azure, which provides for rapid deployment and a great end-user experience given the features complementary to Microsoft 365, or AWS, often the preferred option for companies that require large amounts of data storage.
• Cross-Platform Services – Additional solutions to help you maximize your Cloud investment while ensuring business continuity, including Backup as a Service, Virtual Desktop Hosting, Virtual Machine Hosting, data encryption, access control, and role-based authentication.

Professional
​Services

• Strategic Planning – Integrated IT roadmap that lays out a path towards Digital Transformation whether it be a full cloud migration or a hybrid approach so that you can make informed choices every step of the way.
• Enterprise Assessments – Comprehensive reviews targeted toward key areas such as network configuration, wireless infrastructure, security, asset inventory, and data center facilities, providing you with action-oriented insights to remediate issues, identify future plans, and accelerate your ROI.
• IT Compliance – Consult and advise on internal IT best practices and external IT laws and regulations to ensure that issues are identified before they lead to major problems which can adversely affect your customers, financial results, and business reputation.

Security

• End-Point Protection – Anti-virus, anti-malware and anti-phishing measures are important – but insufficient to protect your enterprise network completely. Guy Brown offers Endpoint Protection for servers, workstations, and mobile devices from one centralized location to stops threats before they penetrate your network and recommend internal best practices to keep your customers’ data safe and secure.
• Data Loss Prevention – Guy Brown ensures that your intellectual property and customers’ sensitive information are not stolen, lost, misused, or accessed by unauthorized users. We help to identify industry compliance violations and remediate areas of vulnerability through encryption, alerts, traffic analysis, and employee training on data security best practices.
• Operations – Guy Brown provides critical solutions such as Identity Access Management, Single sign-on, Multi-Factor Authentication, and DNS security.  Our managed Security Operations Center watches and protects your networks in real time to proactively identify security vulnerabilities and engage threats before they become major events.
• Governance, Risk Management, Compliance (GRC) – Integrated software and management solution that improves metric and informational quality, streamlines important repetitive processes, and provides a multi-layered approach to gathering and collating information quickly and efficiently to help your business reduce costs, reduce duplicate activities and minimize adverse IT impact on business operations.

Managed
​Services

• Remote Monitoring & Management – Monitor networks and desktops 24/7 to assess hardware health and status and provide real-time data on problem areas. Monitor wired and wireless networks and protocols to ensure security. Perform local and cloud backup services remotely. Provide 24/7 monitoring and support to ensure a quick response to emerging issues before they turn into a business crippling interruption.
• Maintenance & Support – Server, Desktop, and Network monitoring in real-time 24/7 coupled with the proactive maintenance and support necessary to stay on top of the latest upgrades, install critical patches, and navigate security and virus threats, while minimizing the impact of these changes on your business.
• Help Desk – Provide fast and reliable service 24/7 to ensure your users do not experience unnecessary downtime through a dedicated help desk for users, remote monitoring, backup and recovery assistance, cloud management, migration and integration, change management, and employee training.